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Voice User Interfaces have already gained popularity and most of us use them in our daily lives to accomplish simple tasks like ‘play music’ or control ‘smart home devices.
While working on this VUI project, I learned how Alexa voice interactions work through different sets of programming and logic. A skill is a program that consists of several parts like:
Young professionals often find it challenging to make time to cook meals amidst their busy schedules. They also don’t want to compromise their health by eating outside. Books, cooking videos & apps are not helpful while cooking in the kitchen because they don’t like:
Hence, they look for resources that will assist them to prepare meals at home which are quick, simple, and healthy.
Young professionals often find it challenging to make time to cook meals amidst their busy schedules. They also don’t want to compromise their health by eating outside.
Books, cooking videos & apps are not helpful while cooking in the kitchen because they don’t like:
Hence, they look for resources that will assist them to prepare meals at home which are quick, simple, and healthy.
Voice user interfaces could be a great solution for this problem as it will offer users:
Voice user interfaces could be a great solution for this problem as they will offer users:
I conducted a competitive analysis and user interviews, which helped me to discover the problems with the existing cookbooks, cooking apps & websites. The users feel restricted while using these resources in their daily life because:
The user persona is based on the user interviews I had conducted that had helped me to understand user’s expectations, concerns, and motivations, and it fits the criteria because:
A smart and witty voice plays an effective role in gaining the trust of users and making an impact in their everyday lives.The system persona I have selected fits the criteria because:
Created visual maps and nested the intents based on the different scenarios including utterance, wake word, slots, and inferences.
I created these sample Dialogs based on the user stories that are the most compelling. This gives an idea of what the app does, has the richest back and forth, covers the most common errors I think that users might encounter, or highlight the key functionalities of the recipe skill.
I created a user flow to establish the structure of the voice interface that demonstrates all the possible ways that a user can interact with the system. It maps out all the possible inputs and identifies any issues or additional use cases.
However, the process to create the user flow was a little challenging since there were so many intents based on the scenarios, which needed to be addressed within the flow to make everything aligned with the user’s needs.
Voice Scripts are created by keeping in mind the interaction that will occur between the system and the users to receive instructions, ideas, tips, and assistance while planning and cooking meals in their kitchen.
Conducted remote moderated usability testing with 5 potential users through Amazon Developer Console. Each session lasted for about 10-15 minutes using Zoom.
The high-level research goals were:
1. To determine whether users can successfully invoke & launch the skill
2. To observe how users are navigating Smart chef & accomplishing the primary tasks:
• Finding & choosing a recipe
• Following step-by-step instructions for a recipe
• Repeating a recipe step
The above issue was resolved when the user repeated the same action word ‘show’ but asked for a recipe from Smart chef.
The above issue will be resolved by adding new phrases in Amazon Developer Console.
The above issue is resolved by adding the required utterances.
The above issue will be resolved by revising the codes and adding system commands under Amazon Developer Console.
The above issue will be resolved by revising the codes and adding system commands under Amazon Developer Console.
Demo of the users' interaction with SmartChef in Voiceflow.